FAQs
Can't find your answer below? Email support@estreetbike.shop or call (916) 446-5706.
Frequently Asked Questions
What does E Street Bike Shop sell?
We offer bicycles, bike parts and accessories, including tires and tubes, chains, brakes, lights, locks, helmets, bags, racks, pumps and maintenance tools.
How do I find the right bike size?
Bike size depends on your height and inseam. Check the size chart on each product page, or send us your height and inseam and we will recommend the right frame size.
Will this part fit my bike?
Compatibility details are listed on each product page. If you are not sure, email us your bike's brand, model and year and we will confirm before you order.
How long does shipping take?
Orders are processed within 1–3 business days. Standard delivery within the United States usually takes 3–7 business days, and shipping is free on all U.S. orders.
What is your return policy?
You can return unused items in their original packaging within 30 days of delivery. Contact us first and we will guide you through the return. See our Refund Policy for full details.
How can I contact E Street Bike Shop?
Call us at (916) 446-5706 or email support@estreetbike.shop. Our shop is at 1609 Dreher St Ste E, Sacramento, CA 95811. We reply to all messages within one business day.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay and Google Pay. All payments are processed securely.
Can you install parts or service my bike?
Yes. If you are in the Sacramento area, bring your bike to our shop at 1609 Dreher St Ste E. Call (916) 446-5706 for service and installation.
What if my order arrives damaged?
Take photos of the package and the item and contact us within 48 hours of delivery at support@estreetbike.shop. We will send a replacement or issue a refund at no extra cost.
Do you ship outside the United States?
At the moment we only ship within the United States.
